Microlearning Example
Inappropriate Access to Protected Health Information (PHI)
This project is an example where my team used microlearning to solve compliance, safety, and HR training issues. The project below is an example of a microlearning course I built for Corporate Compliance. We built similar courses for Safety and HR to alleviate training exhaustion and make the training more relevant to our audience.
The Problem
Compliance, Safety, and HR had a set of courses that were very in-depth and lengthy. Each topic was 45 to 90 minutes long. They were receiving this training as new hires and the same training was being used as annual retraining. In analyzing the content, tests scores, compliance and safety violation and HR issues, the employees were suffering from training exhaustion. The courses were too detailed and didn’t focus on the most relevant information that they needed to stay safe, compliant with policy, and perform their jobs effectively.
The Solution
In our analysis, my team and I decided to revamped the whole training curriculum to incorporate different focuses or stages of learning. We create three different types of learning:
New Hire Curricula - In this curricula, we would cover the basics every new hire needed to know before starting their new role in our laboratory environment.
Specialized Training - These are individual training courses that are designed specifically for certain specialize job roles. They go more in-depth on subject and are assigned only to employees that need to know this specialized information. These courses are assigned in addition to the new hire curricula.
Annual Microlearning - These are short 3 to 5 minute refresher courses that are spaced out throughout the year, released each quarter. This microlearning is design to keep our workforce alert on important topics as well as fulfill annual training requirements. The demo project on this page is an example of these annual microlearning courses.
Microlearning: Key Features
Video Instruction - I enjoyed how this video turned out. It takes compliance concepts and relates it to the learner through real life example.
Wrapped in a Meaningful Shell - In the science of memory, our memory is limitless; but for new information to stick, it needs to be wrapped in a meaningful shell. This is what I love about microlearning! I can take bite size topics and focus on making them relevant and meaningful to the learner, helping them better remember the instruction.
Annual Microlearning - This approach of converting these tedious courses into impactful microlearning, transformed a 5 hour retraining program to 1 hour. The full scope: 5 hours per person x 5000 employees = 25000 training hours and reducing it to 5000 training hours per year. Not only did we reduce the amount of time, which costs the company money, but the 1 hour of microlearning courses were more focused, relevant, and effective. They could also be done one-by-one in between the employees busy schedules.